I have never seen where human rights is so violated as in Nigeria, and the
perpetrator go unpunished. PHCN Owerri
Business office violates it customer/consumers rights. You may want to ask in
what ways? In electricity billings of course!!..Look at this typical scenario: Once
it’s month end, I observed that PHCN starts aggressive power supply (what I
call flashing of light) The light will come and go intermittently or PHCN may
decide to give uninterrupted power supply for the weekend and on Monday or
Tuesday its off again. Beware once PHCN starts power supply in this manner ,it
means that PHCN bills for that month had been distributed to customers by the
Business office foot soldiers who are sometimes unprofessional in their
approach and interactions with customers when delivering the bills and they,
are at the same time to do Meter reading but, prefer to hang the bills on the
gate and lazily write at the back of the bill ‘’GL’’ meaning ‘’gate locked’’
and ‘’so I will bill you an amount I choose by my own estimation’’. Of course as a law abiding
citizens and believing that you need to
contribute your own quota to develop our economy and pay up the bill as
at when due. Sometimes the PHCN bills ranges from #3,000-#10,000 per month with no regards to if you consume
the energy or not .Once I have paid my bill, we endure the flashing(that’s
power supply) for another 3-4 days, and the blackout returns fully, till the
following month when new bills will be distributed. PHCN makes sure that
customers receives the bills and temporarily restores power supply once again , probably for the entire weekend
and thinking this time it’s for real power
is back to stay, I go ahead to pay my bill. No sooner that you have paid the
bill that you are reversed back to status quo, of total darkness for the rest of the month until
PHCN is ready to distribute a new bill for the next month. If you have not
noticed this fraud from PHCN, please take note from now on, more so It’s almost
end of the month. Always note when power is restored after a long time of being
in total darkness, It’s indeed a vicious cycle. This is
fraudulent, more so a Government parastatals
or agents ripping off the citizens, they should be serving. Why is the sector
deregulation policy not working ? What is holding the key players / buyers in the sector from taking over immediately and reform the
power sector as it was done in the Telecom industry ? For how long are we to
wait, to really enjoy the services we are paying for in PHCN ? Right now we pay
for services not rendered nor enjoyed. .Please
lets help to fish out the
criminal elements in Power Holding Company of Nigeria plc. (PHCN) What is the
way out. ?
Power was restored tday again as usual, am waiting to see how long it last before I pay.
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